Why unworked Holiday is not reflected in Payroll Simulation? : EZLIFE SOFTWARE SOLUTIONS INC.

If unworked holidays are not appearing in the Payroll Simulation, there are four key areas to check to

resolve the issue:

1. Company Information – Activities/Events

• Verify if the holiday was created in the Activities/Events module.

• Click on the profile icon in the upper-right corner of the page. Go to Administration.

• From the Company Information dropdown, select Activities/Events.

• Review the list of created holidays to confirm if the relevant holiday was added. If not, you can add the holiday by following this guide:

2. Employee Information – Employee Setup – Cut-off Period.

• Ensure the employee’s holiday pay settings are correctly configured.

• Navigate to the profile icon in the upper-right corner of the page > Select Administration.

• Select Employee Information > Choose the employee to edit.

• Go to the Employee Setup page > Cut-off Period.

Note:

1. If the selected rule is Follow DOLE rule based on absent flagging – means if the employee was

absent the previous working shift, the employee is not eligible for holiday pay on unworked

RH/SH.

2. If the selected rule is Follow DOLE rule based on number of hours on previous working day –

the holiday pay will be based on the number of hours worked on the previous working day.

Example: If the employee was present at work on Friday for 4 hours, Monday (Holiday) he/she

will only be paid for 4 hours as holiday pay.

3. DTR and Payroll Simulation

• Check if there is Holiday Hours on unworked holiday shift

• Check Payroll Simulation

Here is the correct computation of Paid Unworked Special Holiday and Unworked Regular Holiday:

4. Pay Multiplier

• If holiday pay is not reflected in payroll simulation, check pay multiplier.

• Click on the profile icon in the upper-right corner of the page. Go to Administration.

• From the Employee Information dropdown, select Pay Multiplier.

• Select the applicable Company and Table Version then verify the pay multiplier for

UNWORKED.

Final Steps: After making any necessary corrections:

• Reopen the DTR (Daily Time Record) to apply the changes.

• Resubmit the DTR for approval to ensure the updated settings are implemented.

• Reprocess the payroll, and verify if the worked holidays are now reflected in the Payroll

Simulation.

Following these steps should resolve the issue. If the problem continues, further investigation may be

needed

Why unworked Holiday is not reflected in Payroll Simulation? Print