During a system upgrade, access to the platform may be temporarily unavailable. To confirm if maintenance is ongoing, follow these steps:

  1. Attempt to Log In

    • Navigate to the system’s login page.
    • Enter your credentials as usual.

  2. Check for a Maintenance Notification

    • If an upgrade is in progress, the following message will be displayed on the login page:
      “Maintenance is on going, please try again later.”
    • This indicates that the system is temporarily inaccessible due to scheduled maintenance.

  3. Seeking Further Assistance

    • If you require additional information or encounter issues beyond the expected maintenance period, you may contact the EZlife Support Team Group or send an email to support@ezlifesoftwaresolutions.com for assistance.