Troubleshooting Articles
This warning message means that Profile is disabled in the employee's user role. To change user role, click the profile icon in the upper-right corner ...
Wed, 8 Feb, 2023 at 10:23 AM
Sample: 8:00 am - 5:00 pm Employee Shift Time Logs Form Time IN: 8:00 am Time OUT: 5:30 pm Overtime Form Time: 5:00 pm - 6:00 pm Expe...
Wed, 22 Feb, 2023 at 10:38 AM
If overtime hours are not appearing in the Daily Time Record (DTR), there are four primary areas to check to resolve the issue: 1. Review Overtime Fo...
Wed, 18 Sep, 2024 at 7:11 PM
If unworked holidays are not appearing in the Payroll Simulation, there are four key areas to check to resolve the issue: 1. Company Information – Act...
Wed, 18 Sep, 2024 at 7:24 PM
If worked holidays are not appearing in the Payroll Simulation, there are four key areas to check to resolve the issue: 1. Company Information – Activities...
Wed, 18 Sep, 2024 at 7:37 PM
Feature Update: Nationality and Region Fields Now Required Overview As part of our effort to ensure complete and standardized employee data, the system...
Wed, 14 May, 2025 at 12:43 PM
Payroll Simulation and Resimulation Behavior Overview: This article outlines the behavior of the Payroll simulation and resimulation process within the ...
Wed, 14 May, 2025 at 1:25 PM
Overview This article outlines the recent updates to the payroll processing interface, specifically the renaming and revised functionality of the Simulate ...
Wed, 14 May, 2025 at 2:02 PM
Overview The calculation of Basic Pay for statutory contributions (SSS, HDMF, and PhilHealth) in reports is based on the configured statutory schedule in y...
Tue, 20 May, 2025 at 4:35 PM